Frequently Asked Questions

Though we would be more than happy to hear from you via email, here are a few questions people have been asking us.

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    How do I sign up for the service?

    It's an easy as 1-2-3 (and maybe 4).
    [1] Create an account, by selecting the Register link located in the upper right corner of the page. You can bypass creating a HueCubed account by signing in with Twitter.
    [2] Next, select the Login link located in the upper right corner of the page.
    [3] Once you've logged in, the link will change to read [yourname](Free Account). Select that link or click on the "Pay Now" PayPal button.
    [4] Select the "Pay Now" button and you will be routed to PayPal. If you already have a PayPal account, you can log in to pay. If not, you can use your credit card. You do not need a PayPal account to complete the order.

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    If I don't have a paid account, and I look at the number of cards in each category, I only see 20 cards in the ALL deck. I do, however, see up to several hundred cards in some of the subcategory decks. How is that possible?

    If you are not logged in or do not have a premium subscription, you will only be able to view 20 cards from the ALL deck. The ALL deck is comprised of randomized cards from all of the subcategory decks. If you subscribe, 20 cards in ALL will jump to see all 2000.

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    When I access the site with IE 6, it doesn't seem to work. Are you going to fix that?

    In order to deliver the best product, we had to make hard decisions. One of those decisions was not to support the IE6 web browser. The site works great with any modern browser. We consider IE6 an end-of-life product. Please upgrade to the most recent version of Internet Explorer or choose another modern browser.

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    I have a paid HueCubed account and then logged in with Twitter. How do I get full access via my Twitter login?

    Just go to the Contact page and send us a request. We'll enable your Twitter account to have full access, like your paid HueCubed account. At this time, we can't merge the two accounts. We are considering that feature for a future release.